FAQ

I like a certain product, what is the price and how to order it?

The price is visible only when you are a registered user! You can create an account here.

I want to add one piece of a product only, why can't I?

The minimum order quantity is 2 units per product (with little exceptions when it is 4 units). The system will guide you.

Why the discount rate changes when I'm changing the amount of products in the cart?

The discount is based on the final price - the more it increases, the higher the percentage is (maximum 30%). The minimum price for activating the discount is 10,000 €. For orders over 100,000 €, please contact us.

I sometimes get "Bicolor (optional)" in my cart - what is it?

This field is shown only when you are ordering a product with combined colors (ex. black and red).

I placed an order - what's next?

Within a week a proforma invoice will be prepared and sent to the email from your account. Once the payment is made, the manufacturing process will begin.

You're asking me for my personal details when I'm placing an order. Should I be worried?

You do not have to worry because your data is NOT stored on our servers (this is the reason why you have to enter it every time you place an order) and are used only in the preparation of the proforma invoice.